Dedicated experts to manage services, measure impact, and report on performance.

Our flexible Help Desk empowers clients to more effectively manage their Contact Center environment. We also manage critical relationships with their Carriers. Assign a virtual team of experts at a fraction of the cost. Dedicated project management team for new services, and MACD service requests, plus a consultative account management team.

Our Support Team Supplements Your Management Team

Get the professional expertise you need to manage and support the vendors and technology that keeps your Contact Center running efficiently and profitable.

Outsourcing to SingleSource™ Provides Depth, Quality Resources, More Time to Grow, and Flexibility

We do what we promise to do, when we promise to do it.

Our services include a range of offerings that can streamline your operations and improve company performance. Take advantage of a support structure already in place with a proven track record. Our highly specialized, expert professionals have 10-25 years of industry experience.

Monthly Auditing

We audit each invoice to note any and all billing discrepancies, service changes, or changes to monthly cost.

Expense Management

We provide expense and management services so you can focus on business growth.

Inventory Creation

Enterprise customers need to correctly identify billing and what services actually exists at each location.
 

Customer Moves

Without the proper expertise, office moves cause stress and missing a critical date will delay installation.

Contingency Auditing

Look at previous invoices to reclaim monies lost, SingleSource™ can perform a historic audit on contingency.

Fulfillment Reporting

A detailed report of the actions completed to demonstrate all the work that has been performed on your behalf.